Shipping Schedule
At Hiyori no Wagohan, we ship products within 2 to 5 business days of receiving your order. For baby food plans and regular deliveries, we will deliver your order on the 15th or the end of the month from the second order onwards, depending on your preference.
| Baby food plan & subscription | The first delivery will take 2-5 business days after your order. From the second order onwards, your order will be shipped on the 15th or end of the month. |
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Delivery on the 15th: Order on January 1st → 2nd delivery on February 15th
End of month delivery: Order on January 1st → 2nd delivery on February 28th
Changes to your plan
If you would like to change from the "Baby Food Plan for 5 Months and Up" to the "Baby Food Plan for 8 Months and Up," please contact us using the monthly age change request form for the regular delivery or by phone. For age changes and bundling of regular deliveries, please contact us by the 10th if you currently receive your delivery on the 15th, and by the 25th if you receive your delivery at the end of the month.
*The deadline may vary depending on public holidays, etc.
*Even after you request a change to the age in months, the age in months listed under "Item Name" in the subscription purchase notification email will not change from the time of your initial order.
Cancellation
As baby food plans and regular deliveries are basically one-time purchases, cancellations cannot be accepted.
If you wish to cancel your subscription for any reason, please contact us via the inquiry form or by phone.
